FOUR POINT STRATEGY TO CONVERT YOUR BUSINESS TO CUSTOMER DRIVEN YET PROFITABLE VENTURE

 

 

 

FOUR POINT STRATEGY TO CONVERT YOUR BUSINESS TO CUSTOMER DRIVEN YET PROFITABLE VENTURE

 

1.    EMPLOY YOUR FIXED RESOURCES BETTER

 

It means,

 

 You have to utilize to the full your own capabilities, the capabilities of your staff, the available space within the premises, the space you have in the parking lot, the compound walls and the aerial space.

 

You have to rotate the finance at your command without any overdrawing.

 

You have to ensure you are not debt driven

 

You have to depend on the support of the family and their capabilities to the full.

 

You have to respect your employees and the customers.

 

You have to fill your shelves with what the customer needs.

 

You have to be innovative.

 

You have to reach the customers through the social media.

 

You have to reinvent all the time.

 

You have to be polite to the customers and your staff too have to follow suit

 

2.     Establish your business – the supermarket - as the best supermarket.

 

This is prmary

 

3.    Spread responsibility among all the staff in the organization

 

It releases resources that would otherwise remain concealed.

You can get the best out of everyone around

But you should never abdicate

You have to be in command.

 

 

4.    Streamline administrative resources toward a more profit oriented approach.

 

It means,

 

You have to keep everything in order within the premises, your table, your cabin

 

You have to be aware of everything that happens within.

 

You have to ensure that the physical stock matches with the Balance Sheet stock  

 

You have to know the shelves that require replenishments.

 

You have to ensure the quality of the goods

 

You have to ensure that the wastage of quality goods never occur in your sphere

 

You have to ensure ‘out of date goods or products’ are not displayed at all.

 

You have to ensure goods to be returned are returned at the earliest

 

You have to ensure that the waste is properly disposed off

 

You have to insist on cleanliness.

 

You have to ensure your packing area is not in a mess.

 

You have to ensure that the available cash is remitted at the bank without fail

 

You have to ensure that all the cheques you have issued are honoured.

 

You have to ensure that you pay the rent, electricity& water charges and all dues in time.

 

You have to ensure that you never renege on your commitments

 

 

REMEMBER BUSINESS IS NOT CHARITY.

BUSINEES HAS TO BE PROFITABLE FOR SURVIVAL.

 

Scripted for my son Ashwin Abraham while he ventured into Retail,                                     

TRAVANCORE FRESH SUPERMARKET  two and a quarter of an year ago at

Vandithadam, Thiruvananthapuram,Kerala,.

 

 The write up was inspired by MOMENTS OF TRUTH by JAN CARLZON

 

 

 

 

 

  

 

 

FOUR POINT STRATEGY TO CONVERT YOUR BUSINESS TO CUSTOMER DRIVEN YET PROFITABLE VENTURE

 

1.    EMPLOY YOUR FIXED RESOURCES BETTER

 

It means,

 

 You have to utilize to the full your own capabilities, the capabilities of your staff, the available space within the premises, the space you have in the parking lot, the compound walls and the aerial space.

 

You have to rotate the finance at your command without any overdrawing.

 

You have to ensure you are not debt driven

 

You have to depend on the support of the family and their capabilities to the full.

 

You have to respect your employees and the customers.

 

You have to fill your shelves with what the customer needs.

 

You have to be innovative.

 

You have to reach the customers through the social media.

 

You have to reinvent all the time.

 

You have to be polite to the customers and your staff too have to follow suit

 

2.     Establish your business – the supermarket - as the best supermarket.

 

This is prmary

 

3.    Spread responsibility among all the staff in the organization

 

It releases resources that would otherwise remain concealed.

You can get the best out of everyone around

But you should never abdicate

You have to be in command.

 

 

4.    Streamline administrative resources toward a more profit oriented approach.

 

It means,

 

You have to keep everything in order within the premises, your table, your cabin

 

You have to be aware of everything that happens within.

 

You have to ensure that the physical stock matches with the Balance Sheet stock  

 

You have to know the shelves that require replenishments.

 

You have to ensure the quality of the goods

 

You have to ensure that the wastage of quality goods never occur in your sphere

 

You have to ensure ‘out of date goods or products’ are not displayed at all.

 

You have to ensure goods to be returned are returned at the earliest

 

You have to ensure that the waste is properly disposed off

 

You have to insist on cleanliness.

 

You have to ensure your packing area is not in a mess.

 

You have to ensure that the available cash is remitted at the bank without fail

 

You have to ensure that all the cheques you have issued are honoured.

 

You have to ensure that you pay the rent, electricity& water charges and all dues in time.

 

You have to ensure that you never renege on your commitments

 

 

REMEMBER BUSINESS IS NOT CHARITY.

BUSINEES HAS TO BE PROFITABLE FOR SURVIVAL.

 

Scripted for my son Ashwin Abraham while he ventured into Retail,                                     

TRAVANCORE FRESH SUPERMARKET  two and a quarter of an year ago at

Vandithadam, Thiruvananthapuram,Kerala,.

 

 The write up was inspired by MOMENTS OF TRUTH by JAN CARLZON